Payment Confirmation

THANK YOU FOR YOUR ORDER!

Please wait for a purchase confirmation email from Elev8 (not your PayPal confirmation email). This is important, as our website and booking system are not directly integrated. Your sessions will be credited to your account within an hour during business hours.

Once you’ve received a purchase confirmation email from Elev8 (not from PayPal), you can book a class!

Questions? Give us a call at 02.541.5289 or 0917.676.6421 or email us at info@elev8.ph.

MEGA IMPORTANT POLICIES

CANCELLATION POLICY

Cancellations made at least 12 hours prior to the class start time will be credited back to your account for future use.

We get it sometimes things come up and your schedule changes. If you need to switch to another class, you must do so outside the 12 hour cancellation period or your session will be considered utilized and you’ll need to book a new class.

TOWEL / LOCKER USE

Step 1: Stop at the front desk for a locker key in exchange for something that will remind you to return to our front desk (keys, ID, etc.).
Step 2: Your towel is stashed in your locker. Lock up all your goods.
Step 3: After class, pass us your used towel and locker key to get your prized possession back.

SHARING CLASSES

All sales are final. Most packages are eligible for sharing. Classes are not eligible for transfer, refund or exchange. All classes must be prepaid and booked through our online scheduling platform.

SAFETY FIRST

Listen to your body and work at a pace that is comfortable for you.
Bring a water bottle and always stay hydrated before and after class.
Discuss any medical concerns, injuries, or special medications with your instructor.

STUDIO ETIQUETTE

Phones in the studio must be placed face down and underneath the Megaformer until the cool down is finished. If you use your phone during class you will be asked to leave the session without being permitted to return.
Punctuality is key! Please make it a habit to arrive on time or your Megaformer may be given away to a wait listed or drop-in client once class starts.
Grip socks must be worn on the Megaformer at all times.
Purses, bags, and personal items are not allowed in the studio during class, as it creates a hazard for both the instructor and fellow classmates.

STUDIO ACCESS

BGC
A Government ID is required to access the studio in Ore Central. Please queue at the lobby front desk to receive an elevator pass in exchange for your ID.

Salcedo
Passing through the Tiffany Place lobby between Leviste and San Agustin to access our studio is not allowed. The party’s in the back! Please access the studio from the entrance on San Agustin, as there is no access to our studio on Leviste Street.