THANK YOU FOR YOUR ORDER!
Please wait for a purchase confirmation email from Elev8 (not your PayPal confirmation email). This is important, as our website and booking system are not directly integrated. Your sessions will be credited to your account within an hour during the hours of 8am-8pm.
Once you’ve received a purchase confirmation email from Elev8 (not from PayPal), you can book a class!
Questions? Give us a call at 0917.676.6421 or email us at info@elev8.ph.
SUPER IMPORTANT POLICIES
CANCELLATION POLICY
Cancellations made at least 12 hours prior to the class start time will be credited back to your account for future use.
TOWEL / LOCKER USE
Step 1: Stop at the front desk for a locker key in exchange for something that will remind you to return to our front desk (keys, ID, etc.).
Step 2: Your towel is stashed in your locker. Lock up all your goods.
Step 3: After class, pass us your used towel and locker key to get your prized possession back.
SHARING CLASSES
All sales are final. Most packages are eligible for sharing. Classes are not eligible for transfer, refund or exchange. All classes must be prepaid and booked through our online scheduling platform.
SAFETY FIRST
- Listen to your body and work at a pace that is comfortable for you.
- Bring a water bottle and always stay hydrated before and after class.
- Discuss any medical concerns, injuries, or special medications with your instructor.
STUDIO ETIQUETTE
- Phones in the studio must be placed face down and underneath the Machine until the cool down is finished. If you use your phone during class you will be asked to leave the session without being permitted to return.
- Punctuality is key! Please make it a habit to arrive on time or your Machine may be given away to a wait listed or drop-in client once class starts.
- Grip socks must be worn on the Machine at all times.
- Purses, bags, and personal items are not allowed in the studio during class, as it creates a hazard for both the instructor and fellow classmates.